Terms and Conditions

Upon Thai law all foreigners (including Thai Resident) need to bring passport or copy (digital copy is fine) upon check in for ALL STAYING GUEST. We can not accept Thai Driving License or Embassy Card. Thank you for your cooperation.

 

  • Check-in & Check-out time:
    • Check-In Time: 2:00 p.m. (14:00 HRS)
    • Check-Out Time: 11:30 a.m. (11:30 HRS) *Late check-out: Subject to availability and will be charged accordingly.

 

  • Each bedroom is equipped with either 1 double bed or 2 twin beds and can accommodate:
    • 2 adults + 1 child (0-11 years old),
    • 2 adults + 2 children (0-11 years old), extra rollaway bed* is optional.
    • 2 adults + 3 children (0-11 years old), 1 extra rollaway bed* is required
    • 3 adults, 1 extra rollaway bed is required
    • 3 adults + 1 child (additional room is required)
    • One child under 12 years sharing bed with parents stay for free.

*Extra rollaway bed and baby cot rental charge:

  • 300 Baht per night per extra bed not inclusive of daily breakfast
  • 450 Baht per night per extra bed inclusive of daily breakfast
  • 150 Baht per night per baby cot

 

  • Deposit, credit card guarantee and payment:
    • DEPOSIT for Peak Season ONLY : First night per room will be charge 10 days before arrival. This charge is non refundable
    • Credit card is required to guarantee the booking.
    • 100% payment to be made upon arrival at the resort.
    • All rates are inclusive of taxes.
    • We accept only MasterCard/ Visa/American Express and JCB.

 

  • Cancellation policy
    • Normal Season: Cancellation 3 days prior to arrival date no charge. Cancellation after this period or in case of no-show, first night per room will be charged.
    • Peak Season : (Christmas Eve, New Year , Chinese New Year and Songkran): Cancellation 10 days prior to arrival date no charge. Cancellation after this period or in case of no-show, two nights per rooms will be charged.
    • If needed, please contact us to make a cancellation.

 

  • Office operation hours:
    • Front Office (Reception) Hours: 6:00 a.m. to 10:00 p.m.
    • Reservations: 8:00 a.m. to 5:00 p.m.

 

  • Free Wi-Fi internet available.